USF St. Petersburg campus Faculty Publications
A socio-technical heuristic for analysis of IT investments: Results from two case studies.
Document Type
Article
Publication Date
2006
ISBN
1591409292
Abstract
A majority of CEOs have experienced failed information technology (IT) investments. While such investments have the potential for providing competitive advantage, actual returns have varied widely. Numerous methods exist for investment evaluation, but traditional methods do not adequately account for the intangible benefits that characterize strategic investments and lack other features of portfolio selection. This chapter presents a framework based upon the analytic hierarchy process, combined with integer programming, to overcome the deficiencies associated with traditional approaches to economic evaluation of IT investments. Based on socio-technical theory and observations from two case studies in which the framework was applied successfully, a heuristic is developed for the investment process. Findings and implications are discussed.
Language
en_US
Publisher
IDEA Group Publishing
Recommended Citation
Kearns, G. S. (2006). A socio-technical heuristic for analysis of IT investments: Results from two case studies. In M. KhosrowPour (Ed.), Advanced topics in information resources management: Volume 5 (pp. 92-121). Hershey, PA: Idea Group Publishing.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Comments
Citation only. Full-text chapter is available only through licensed access provided by the publisher. Published in M. KhosrowPour (Ed.), Advanced topics in information resources management: Volume 5 (pp. 92-121). Hershey, PA: Idea Group Publishing.